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Frequently asked questions at Kirk Caravan Service
Approved workshop

  • What is the cost of a caravan service or motorhome habitation check?
    The cost of a caravan service depends on the type of service required and the make and model of your caravan. At Kirk Caravan Service, we offer a range of services to meet the needs of our clients. To get an accurate quote for your caravan service, we recommend visiting our services page where you can find detailed information about each service and their respective prices. Our team is also available to answer any questions you may have about our services and pricing. Contact us today to schedule your caravan service and ensure your caravan is in top condition for your next adventure.
  • How ofter should i have my caravan or motorhome serviced?
    At Kirk Caravan Service, we recommend that you have your caravan and motorhome serviced at least once a year. However, the frequency of servicing can vary depending on the manufacturer and the age of your vehicle. Some manufacturers may suggest a more frequent servicing schedule for their vehicles, while others may recommend service intervals based on the age of the vehicle. Regular servicing is important for maintaining the safety and performance of your caravan or motorhome. By having your vehicle serviced regularly, you can identify and address any potential issues before they become major problems. This can help to prevent breakdowns and expensive repairs, as well as ensuring that your vehicle is running smoothly and efficiently. At Kirk Caravan Service, we offer a range of servicing options to suit your needs and budget. Our experienced technicians will carry out a thorough inspection of your vehicle, checking all the key components and systems to ensure that everything is in good working order. We will also provide you with a detailed report of any issues or recommendations for future maintenance. So if you're looking for reliable and affordable caravan and motorhome servicing, look no further than Kirk Caravan Service. Contact us today to book your next service appointment
  • Do I need to empty my caravan or motorhome before a service?
    Yes, we do require reasonable access around the inside of your caravan to ensure thorough testing of all areas, especially when conducting water ingress inspections. To facilitate this, we recommend that your caravan is emptied prior to bringing it in for maintenance. This not only allows us to avoid any accidental damage or injury during the maintenance process, but it also helps us to complete the work more efficiently. So, please ensure that your caravan is clear of any personal belongings before bringing it in for maintenance services at Kirk Caravan Service.
  • What is involved in a caravan service or motorhome habitation check?
    A caravan service involves a thorough inspection of your caravan to ensure that it is roadworthy and safe to use. The service includes checking the brakes, suspension, tires, lights, gas and electrical systems, as well as the water and waste systems. The service will also include a thorough cleaning and lubrication of all moving parts. Service Schedule It is recommended that you have your caravan serviced at least once a year, even if you haven't used it much. If you use your caravan frequently, you may need to have it serviced more often. The service schedule will depend on the type of caravan you have and how often you use it. It is important to follow the manufacturer's recommendations for maintenance to keep your caravan in good condition and to avoid costly repairs down the road.
  • When should my caravan or motorhome be serviced?
    Regular servicing of your caravan or motorhome is crucial to ensure its optimal performance and longevity. At Kirk Caravan Service, we recommend having your vehicle serviced at least once a year. This will help identify any potential issues early on and prevent costly repairs down the line. Additionally, it is important to have your vehicle serviced before any long journeys or extended periods of storage. Contact us to schedule your next caravan or motorhome service today.
  • Do i need to inform the manufacturer of my recent service?
    In most cases, no. At Kirk Caravan Service, we take care of these processes on your behalf. For Swift and Elddis caravans, we use a dealer portal which we upload at our end. For Adria and Auto-Sleeper caravans, we require an email with the service documents which we will handle. For all other caravan brands, we simply require you to retain the records for future proof in the event of a claim. Rest assured, we strive to make the servicing and warranty process as hassle-free as possible for our valued clients.
  • How long does a service take?
    At Kirk Caravan Service, the duration of a caravan service or motorhome habitation check can vary between 2 and 4 hours depending on the vehicle and any additional work that may be required. Our team of experienced technicians will thoroughly inspect your caravan or motorhome to ensure that it is safe and in good working condition. We take pride in delivering efficient and reliable services to our customers, and we strive to complete each job within the agreed timeframe. If you have any questions or concerns about the duration of the service, feel free to contact us and we'll be happy to provide you with more information.
  • Do you work on motorhomes or static caravans?
    At Kirk Caravan Service, we specialize in providing Habitation certificates for motorhomes. We do not provide any mechanical services at this time. However, we do not work on any Static Caravans. If you have any specific questions or concerns about our services, please feel free to contact us and we will be happy to assist you.
  • Do i have to bring my vehicle to you?
    Unfortunately, we no longer provide mobile services. All work is undertaken at our main headquarters located at Unit 2B Block 2B, 5 Young Road, Caldwellside Industrial Estate, Lanark, ML117SR. Our workshop is fully equipped to handle all types of caravan maintenance and repair services.
  • What happens if you find problems during my service?
    At Kirk Caravan Service, we understand how frustrating it can be to have unexpected problems with your caravan or motorhome. That's why we always strive to be transparent and upfront about any issues we find during our maintenance services. If we do happen to find a problem with your vehicle, we will inform you immediately and provide you with a detailed explanation of the issue. Depending on the severity of the problem, there may be additional charges for repairs or replacement parts. However, we will always ask for your permission before applying any extra charges. Our goal is to ensure that your caravan or motorhome is in top condition and running smoothly. If you have any questions or concerns about our maintenance services, please don't hesitate to reach out to our team. We are always here to help.
  • What forms of payment do you accept?
    At Kirk Caravan Service, we understand the importance of convenience and flexibility when it comes to payments. We accept all major cards, including Visa, Mastercard, American Express, and Discover. We also accept payments made through Paypal, BACS, or cash. Please note that currently, we do not accept cheques as a form of payment. We strive to make the payment process as seamless and hassle-free as possible, so you can focus on enjoying your caravan without any worries. If you have any further questions or concerns regarding payments, please do not hesitate to contact us.
  • Do you do water ingress repairs?
    Yes, we can undertake many water ingress repairs at Kirk Caravan Service. However, these repairs are subject to an estimate beforehand. Since every job is different, we will generate a quote and email it to you. Our experienced team will ensure that your caravan is safeguarded against water damage and other potential issues. Get in touch with us today to learn more about our water ingress repairs and other services.
  • Will my warranty still be valid?
    Depending on the manufacturer, our team at Kirk Caravan Service can maintain your caravan warranty. We are fully approved service centres for various caravan manufacturers such as Alde, Truma, Thetford, Whale, Dometic, Sargent electrical, Swift, Lunar, Elddis, Coachman, Roller team, and Auto trail. For a full list of supporting manufacturers, please visit our website. Our team of expert technicians are trained and equipped to handle all types of caravan maintenance and repairs, ensuring that your caravan warranty remains intact. Contact us today to schedule your caravan service appointment.
  • Is a caravan service a legal requirement?
    No, a caravan service is not a legal requirement but there are plenty of reasons to consider doing it: Safety, for you and others – it is your responsibility as the owner to make sure your caravan is roadworthy and doesn't pose a risk to other road users. Regular servicing can help to identify and fix issues before they become bigger and more expensive problems. It can also help to maintain the value of your caravan and ensure it lasts longer. At Kirk Caravan Service, we offer a range of services to help keep your caravan in top condition. Our team of experienced technicians can assist with everything from routine servicing and repairs to more complex jobs like gas and electrical checks. If you have any questions about our services or would like to book an appointment, please don't hesitate to get in touch. We're always happy to help.
  • If I'm hiring a caravan or motorhome, do I need to ensure the gas appliances have been safety-checked and serviced?
    Yes, by law, if you're holidaying in the UK in a touring caravan or motorhome, the hirer must ensure that the gas appliances have been safety-checked and serviced. The hirer is required to provide an up-to-date Landlord Gas Safety Record, which confirms that all gas appliances have been checked and are safe to use. At Kirk Caravan Service, we offer gas safety checks and servicing for all types of Leisure Accommodation Vehicles (LAVs), including caravans and motorhomes. So, if you're hiring a LAV and are unsure about the gas safety checks and servicing, contact us today and we'll ensure that your LAV is safe to use.
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